Terms of Service

The rules. Plain and simple.

Last updated: April 2026 — Schedaddle LLC

These Terms of Service govern your access to and use of Schedaddle (the "Service"), operated by Schedaddle LLC ("we," "us," "our"). By creating an account, you agree to these terms. If you are agreeing on behalf of a company, you represent that you have the authority to bind that company to these terms.

Acceptance of Terms

By accessing or using Schedaddle, you confirm that you are at least 18 years old, have read and understood these Terms, and agree to be bound by them. If you do not agree, do not use the Service.

The Service

Schedaddle is a workforce scheduling platform for retail businesses. We provide:

  • A web application for general managers to build, publish, and manage staff schedules
  • A mobile application for employees to view shifts, manage availability, and record attendance
  • Automated scheduling algorithms, labor law compliance guidance, and reporting tools

We reserve the right to modify, suspend, or discontinue features of the Service at any time with reasonable notice. We will not materially degrade core functionality without prior notification.

Subscription & Billing — The Per-Location Model

Schedaddle operates on a per-location, per-month subscription model. Each physical store location requires its own active subscription.

The Scuttle (Free)

  • Free forever for up to 15 employees per location
  • Read-only mobile access — employees can view shifts but cannot clock in/out through the app
  • Core scheduling features; auto-generation is not included

The Schedaddle ($49/location/month)

  • Unlimited employees per location
  • Full auto-generation algorithm, mobile clock-in/out, change requests, training tracking
  • Billed monthly. Cancel any time. No lock-in contracts.

The Full Sprint ($99/location/month)

  • Everything in The Schedaddle plus geofencing, biometric clock-in, HQ multi-store dashboard, and full labor law reference
  • Billed monthly. Cancel any time.

Billing note: Subscriptions renew automatically on the same date each month. You will receive an email reminder 7 days before renewal. You can cancel at any time from your account settings — your access continues until the end of the billing period.

The 30-Day Work Hard / Play Hard Guarantee

We believe in the product. If you upgrade to The Schedaddle or The Full Sprint and within 30 days you decide it is not for you, contact us at billing@schedaddle.com and we will issue a full refund. No questions, no forms, no guilt.

This guarantee applies once per account. It does not apply to renewed subscription months after the initial 30-day period.

Intellectual Property

Our IP

Schedaddle and its underlying technology — including but not limited to the 8-Phase Equity Scheduling Engine, the equity rotation algorithm, the training graduation logic, the geofence clock-in system, and all source code — are the exclusive intellectual property of Schedaddle LLC. You may not reverse-engineer, copy, resell, or build competing products from any component of the Service.

The name "Schedaddle," the Schedaddle logo, and all associated brand assets are trademarks of Schedaddle LLC.

Your Data

You own your data. Schedaddle LLC does not claim ownership of your schedules, employee records, or attendance data. We are the custodian of that data while you use the Service. See our Privacy Policy for details on how we handle it.

Your Data & Our Obligations

You are responsible for ensuring that your use of Schedaddle complies with applicable labor laws in your jurisdiction. The labor law summaries we provide are informational guides and do not constitute legal advice. Always consult a qualified employment lawyer for decisions affecting your workforce.

You are responsible for the accuracy of data you enter — employee records, availability windows, schedule assignments — and for ensuring you have appropriate consent from your employees to collect attendance data through the platform.

Acceptable Use

You agree not to:

  • Use the Service to violate any applicable law or regulation
  • Attempt to gain unauthorized access to any part of the Service or its infrastructure
  • Use the Service to harass, discriminate against, or harm any employee
  • Resell or sub-license access to the Service without written permission
  • Scrape or extract data from the Service using automated means
  • Circumvent any usage limits or subscription gating

Limitation of Liability

To the maximum extent permitted by law, Schedaddle LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising from your use of the Service.

Our total aggregate liability to you for any claims arising from these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the 3 months preceding the claim or (b) $100 USD.

The Service is provided "as is." We do not warrant that the Service will be error-free, uninterrupted, or that it will meet your specific requirements. Scheduling is complex — always review auto-generated drafts before publishing.

Termination

You may cancel your account at any time. We may suspend or terminate your account if you breach these Terms, fail to pay, or engage in activity that harms the Service or other users. We will provide reasonable notice except in cases of fraud or security threats.

On termination, your access ends at the close of the current billing period. You can export your data at any time before termination. After 30 days post-termination, all data associated with the account will be deleted.

Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any disputes shall be resolved through binding arbitration in accordance with the AAA Commercial Arbitration Rules, conducted in English.

Contact

Schedaddle LLC
legal@schedaddle.com
schedaddle.com

For billing inquiries: billing@schedaddle.com. For privacy matters: privacy@schedaddle.com.