Schedaddle runs 16 markets across three time zones. When something is not right on your floor, it should not take three tickets and a chatbot to fix it. Message us directly.
Direct Email
support@schedaddle.coHits a real inbox. We do not use a ticketing system that routes your message through four people before someone reads it.
Headquarters
Kuala Lumpur, Malaysia
Built at the intersection of Southeast Asian retail operations and software. We are in the same time zone as most of the markets we serve.
The Work Hard / Play Hard Guarantee
We reply within one business day. Usually same-day.
We serve 16 markets across Asia Pacific and Australia. Our support hours mirror the retail floor — which means we are awake when your team is clocking in, not just when a support centre in a different hemisphere opens. If it is a scheduling emergency, say so.
Ops team is active. Current response time: under 4 hours during MY/AU business hours.